General
Heating
Ironing facilities
Facilities for disabled guests
Non-smoking rooms
Wake-up service/Alarm clock
Room service
Pet bowls
Pet basket
Elevator
Air conditioning
Wake-up service
Shuttle service (Paid)
Laptop safe
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Access to healthcare professionals
Thermometers for guests provided by property
Safety & security
Fire extinguishers
Smoke alarms
Key card access
CCTV outside property
CCTV in common areas
Security alarm
Key access
Safe
Bathroom
Toilet paper
Towels
Private bathroom
Free toiletries
Hairdryer
Bathrobe
Food & Drink
Kids' meals (Paid)
Bar
Restaurant
Kid-friendly buffet
Tea/Coffee maker
Wine/Champagne
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Breakfast to-go containers
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Front Desk Services
Invoice provided
Baggage storage
24-hour front desk
Concierge
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Media & Technology
Flat-screen TV
TV
Telephone
Cleaning Services
Daily housekeeping
Laundry (Paid)
Dry cleaning (Paid)
Bedroom
Wardrobe or closet
Alarm clock
Business Facilities
Business center
Meeting/Banquet facilities (Paid)